Policy

Shipping Policy

This Shipping Policy explains how Hushed handles order processing, shipping timelines, and delivery expectations.

Effective date: March 13, 2026

Overview

We want shipping expectations to be clear and straightforward. This page explains how Hushed handles order processing and shipment timing.

Order processing

Orders are typically processed within 1-2 business days unless otherwise noted on the site.

Processing times may be longer during launches, promotions, holidays, demand spikes, or periods of limited inventory.

Shipping timing

Once shipped, delivery timing depends on the selected shipping service and destination. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other events outside our control.

Shipping rates

Shipping rates and thresholds, including any free-shipping offer, will be displayed at checkout where applicable.

Address accuracy

Customers are responsible for providing accurate shipping information. Hushed is not responsible for delays or delivery issues caused by incorrect or incomplete addresses submitted at checkout.

Lost, delayed, or marked-delivered packages

If your package appears to be lost, delayed, or marked delivered but cannot be located, please contact us and we will do our best to help you work through the issue with the carrier.

Damaged or incorrect orders

If your order arrives damaged or you receive the wrong item, contact us promptly at the support email below and include your order details and photos if available.

International shipping

If international shipping becomes available, timing, duties, taxes, and import-related fees may vary by destination and are the responsibility of the customer unless otherwise stated.

Contact

For shipping questions, contact:

help@hushednails.com